Communication is the key to success in any business and SAMCO takes this very seriously. Sometimes that is the greatest challenge in working with the community bank/credit union’s current roster of appraisers. When your roster of appraisers joins SAMCO's team, they are trained to use our web-based platform to inform SAMCO, and our bank client, of the progress status. If this status isn't reported, our staff will call the appraiser to input the status. All communication is placed on the Status Board for appraisers, processors, and loan officers to be able to immediately see what is the exact progress and communication for each appraisal assignment. In past years, it would take a telephone call from the processing staff or loan officer to discover the progress of the appraisal report (usually days after the report was due). Now, with a few clicks of the mouse, processers/loan officers can see exactly the progress of the project.
